Network Guides

About these guides

The Network Guides explain how to configure different firewalls to ensure that Reemo can use an optimal connection (Direct/UDP) and avoid unnecessary fallback through relays (Relay/UDP). They are mainly intended for network administrators and IT managers who want to make sure their infrastructure allows Reemo users to benefit from the best possible performance.

Relay/UDP vs Direct/UDP

Reemo uses WebRTC Peer-to-Peer networking technology, the same used by many VOIP services. Two connection types are possible:

  • Relay/UDP
    Connection using the Reemo infrastructure (relay server located in Paris).
    Pros: works on all types of networks, even with strict filtering.
    Cons: adds latency and may cause packet loss.
    ../_static/images/network/relayudp.png

    Note

    Since our relay servers are located in France, latency may be high for users in distant regions. Organizations can, however, use their own TURN servers.

  • Direct/UDP
    Optimal connection (P2P) between the browser and the remote computer.
    Pros: best performance, minimal latency.
    Cons: may require firewall configuration.
    ../_static/images/network/directudp.png

NAT Compatibility

Here is a compatibility table showing in which cases a Direct/UDP connection is possible:

Remote / Local

Full Cone

Restricted Cone

Port Restricted Cone

Symmetric

Full Cone

Direct/UDP

Direct/UDP

Direct/UDP

Direct/UDP

Restricted Cone

Direct/UDP

Direct/UDP

Direct/UDP

Direct/UDP

Port Restricted Cone

Direct/UDP

Direct/UDP

Direct/UDP

Relay/UDP

Symmetric

Direct/UDP

Direct/UDP

Relay/UDP

Relay/UDP

Note

If your connection is always in Relay/UDP and you want to benefit from the best performance, please refer to the connectivity test page and configure your firewall according to our guides.

Available guides

lan
Connectivity Test
Check your network configuration and ensure an optimal connection with Reemo
test.html
hub
Network Matrix
Complete table of NAT and filtering rules (Agent & Browser)
matrix.html
router
Juniper
Setting up rules to allow Reemo flows on a Juniper firewall (signaling & UDP)
juniper.html