Manage Workstations

The Remote Desktops section lists your organization’s computers and lets you view their status, assign users, and edit their information.


Access: inventory_2 Inventory > tv Remote Desktops.


Overview of remote desktops

Overview of remote desktops.

The columns display:

  • Name and Hostname

  • OS and version

  • IP address

  • Status (Online, Offline, Busy)

  • Associated group

  • Assigned users

  • Creation date

View a Computer Profile


Access: inventory_2 Inventory > tv Remote Desktops > computer name.


Computer profile showing main information

Computer profile showing main information.

The profile displays:

  • Hostname, OS, IP, and MAC address.

  • Managing Group, Created At, and Last Access.

  • Reemo Version — see Resource Status Indicators for the up-to-date/outdated indicator.

  • State: real-time status (Online, Offline, Busy — session in progress).

  • Is provisioned?: whether the workstation was created through a provisioning workflow.

  • Description.

  • _id: the resource’s internal identifier, useful when contacting support.

Available actions

  • Connect — opens a remote session to this workstation (only available when the machine is Online).

  • Edit — modify the computer’s Name, Description, MAC Address, and Icon, and override its Clipboard, File Transfer, Printer, and Sessions settings. Click Update to confirm.

  • Refresh — updates the machine’s information and status.

Available tabs

  • Users: users assigned to this workstation — see Assign Users to a Computer and Managing Assigned Users below.

  • Groups: groups associated with this workstation.

  • Collections: collections associated with this workstation — see Collections.

  • Sessions: remote session logs — see Activity (Sessions).

  • Rights Review: access tree for this workstation — see Rights Review.

  • Security Logs: history of security events related to this workstation.

  • Delete: permanently deletes this workstation.

Assign Users to a Computer

  1. Open the computer’s profile.

  2. In the Users tab, click Assign users.

  3. Select one or more users in the selection window.

User selection window for computer assignment

User selection window for assignment.

  1. Click Assign, then close the window.

The assigned users now appear in the computer’s Users tab.

Managing Assigned Users

Users tab listing assigned users

Users tab listing assigned users.

Each user listed in the Users tab displays:

  • Role badge: account-level info about the user, next to their username (e.g. Managed, Org. Administrator, when applicable).

  • Collection: the collection associated with this assignment, if any. See Collections.

  • Association State: the current status of the assignment (e.g. Active).

Two actions are available per user:

  • Settings: configures this user’s settings for this workstation, see User Settings below.

  • Remove: unassigns the user from the workstation.

User Settings

Click Settings next to an assigned user to configure the Computer-User assignment, the last level of the settings cascade.

Reemo settings cascade through five levels — each can inherit a setting from the level above, and lock it for the levels below.

Level

Inherit from above

Lock for levels below

Instance

Yes

Organization

Yes

Yes

Group

Yes

Yes

Computer

Yes

Yes

Computer-User assignment

Yes

User Settings window

User Settings window.

Available categories: Clipboard (read/write), File Transfer, Printer, and Sessions. Each setting inherits from the Computer level by default (e.g. Enabled (Computer)) and can be overridden for this specific user.

Click Save to apply, or Cancel to discard.

See also

Rights Review — Visualize which users and collections have access to a remote desktop.