Licensing

Overview

Reemo offers two licensing models for Remote Desktop and one model for Containers. The goal is to adapt either to stable teams (reserved licenses) or to on-demand usage (floating/concurrent licenses).

Terminology

  • Take a license: a unit is counted as in use.

  • Release a license: the unit becomes available again in the pool.

  • Connection capacity: the user can open a session on at least one machine (direct right, via group/role, or admin rights that include connection).

Remote Desktop

Per-user license

Important

This model is available starting with the Teamwork plan

Principle

  • 1 license = 1 user who has the ability to access at least one machine.

When a license is taken

  • The user is associated with at least one machine or

  • The user has a Support role granting remote control of machines or

  • The user is an administrator with connection capacity.

Exceptions

  • An Organization Owner never consumes a license.

  • A disabled user does not consume a license.

Releasing the license (if not Owner)

  • Remove all associations with machines and/or roles that grant connection capacity.

  • Or disable the account.

  • Or delete the account.

Note

Usage restrictions (schedules, policies) limit access. They do not change the basic rule: a license is taken if the user can connect to at least one machine.

Edge cases (summary)

  • Member of a group without accessible machines: does not take a license.

  • Admin without connection rights: does not take a license.

  • Temporary assignment of a role granting connection: takes a license as long as the role is active.

Floating license

Important

This model is available starting with the Enterprise plan

Principle

  • 1 license = 1 active Remote Desktop session.

  • The license is taken when the session starts and released when it ends.

Consequences

  • The same user may consume multiple licenses if several concurrent sessions are allowed.

  • If the pool is exhausted, session opening fails.

Good usage

  • Ideal for rotating teams, shared workstations, peak activity.

  • Monitor the number of concurrent sessions allowed per user to control consumption.

Containers

Concurrent container license

Important

Containers are available starting with the Enterprise plan

Principle

  • 1 license = 1 running container.

  • The license is taken when the user container starts and released when it stops.

Consequences

  • A user may consume N licenses if they start N containers in parallel.

  • If the pool is exhausted, container startup fails.

Quick comparison

Remote Desktop

Containers

Counting unit

User or Active session

Concurrent container

License taken

When the user can connect (per-user model) or at session start (floating model)

At container start

Release

Removal of connection capacity or end of session

At container stop

Multi-consumption per user

Yes in floating (multi- concurrent sessions)

Yes if multiple containers run in parallel

Organization Owner

Never consumes

Applies if Owner starts containers: counts against container pool

Reference scenarios

  1. Fixed team of 25 people / stable fleet - Choose Per-user license with 25 units. - Advantage: predictable cost, no waiting at peak hours.

  2. Floor of 500 people, max 100 simultaneous connections - Choose Floating license with 100 units. - Advantage: cost optimization through license sharing.

  3. Isolated browsing with 10 parallel container sessions - Choose 10 concurrent container licenses. - Add more if the number of simultaneous sessions increases.

Best practices

  • Limit roles that grant connection to control license consumption “per user”.

  • Prefer floating when concurrency is lower than the total number of users.

  • For containers, stop inactive environments to release licenses quickly.

Important

The choice of model (per-user vs floating) for Remote Desktop is set in your contract. Containers always use the concurrent model. Adjust your pools as closely as possible to your actual concurrency.